Returns & Exchanges
At Aubin, we are committed to ensuring you are completely satisfied with your purchase. If your new garments aren't quite right, we offer a seamless 30-day return policy for all unworn items in their original condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags remain attached and the inclusion of your packing slip.
Label and Post
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at any authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing